What Makes The Difference

Posted on Posted in KPIs, KPIs for Professional Services Firms, Productivity, professional services KPIs

What Made The Difference?

by Rho Lall​


I want to share a story with you from my experience at BYU. It was a memorable lesson for me, and I hope you’ll get something out of it as well.

At BYU, it’s common for alumni to return as guest lecturers. In this case, one of the men in the story had returned to share his experience with us.

The story starts on a late spring afternoon, twenty-five years ago, the day two young men graduated from BYU. These men shared similar qualities. Both were better than average students, both were personable, both were returned missionaries, and both were filled with dreams and ambition for the future.

Recently, these two men returned to college for their 25th reunion.

They are still very much alike. Both happily married. Both have four children. And both, it turns out, work for the same bank.

But there is one big difference between them.

One of the men is a mid-level manager of a small department of that company. The other is president of his division.

What Made The Difference?

Why was it that one of the men was a division president, and not just a mid-level department manager like the other? What makes this kind of difference in people’s lives? Do you wonder sometimes?

It usually isn’t just native intelligence, talent, or dedication. It definitely isn’t that one person wants success, and the other doesn’t.

The difference lies in what each person knows, and how he or she makes use of that knowledge.

The man that became the division president simply made better decisions. Over time, that led to him getting more responsibility, and the status and pay that comes with it.

Our world is filled with information, and almost everyone has access to it. Your ability to make sense of that data, and to use it to make good decisions, is the best way for your set yourself apart.

Confront The Deluge of Information.

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Why would you want to learn to “Bull Doze Through Bull Sh*t”?​

  • Would you benefit from a deeper knowledge from your data? Probably.
  • Do statistics and data analysis intimidate you? It intimidates most people.
  • Do you want to be able to make use of all the data you have access to, so that you can make better business decisions? Of course you do!

Stop letting your fear of “number crunching” keep you from learning what is actually true. Sign up for my newsletter, and download my FREE Report on making sense of data without becoming a math expert!

Confront The Deluge of Information.


Perfect for leaders.

Be data literate - Download the FREE report.

See what you are missing!

Would you benefit from deeper knowledge from your data? Probably.

You don't need to be an expert math person to understand.

Confront the deluge of information.
Find out what is actually true.

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